Jeff Gourlie is responsible for the operations and growing success of LandArc Management.
Gourlie’s expertise in the community management industry spans the decades. He has extensive knowledge in the area of buildings and grounds maintenance, which was acquired during a career of more than 30 years that included positions as a resident manager and maintenance supervisor, giving him invaluable knowledge necessary for the everyday operation of community associations. Prior to becoming President of LandArc Management, Gourlie has been Vice President, Chief Operating Officer, and President of Kramer-Triad Management Group.
He has been awarded the Association Management Specialist (AMS) and the Professional Community Association Manager (PCAM) designations from CAI. He has been a lecturer at both CAI Michigan Chapter educational seminars and at the United Condominium Owners of Michigan (UCOM) annual seminar. He has served on the CAI Michigan Chapter Board of Directors twice as President as well as Treasurer and Secretary. Gourlie also served as the Vice Chairman on the Membership Advisory Committee for CAI on a national level.
Outside of his responsibilities at LandArc, Gourlie serves on the board of Associa Cares, a nonprofit organization dedicated to assisting families and communities in crisis as a result of natural and man-made disasters.
One of Gourlie’s favorite quotes is:
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to do so.
– Mahatma Gandhi, Leader of Independence in British-Ruled India